PRIVACY POLICY
1. Introduction
At User List Converter, we are committed to protecting the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by User List Converter and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in User List Converter. This policy is not applicable to any information collected offline or via channels other than this website.
2. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
3. Information we collect
3.1 Personal Information
We collect personal information you provide voluntarily when using our service, including your email address and any additional details you choose to share. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
The Content you upload is processed in real-time to provide our Service. This processing is performed by a secure third-party AI service provider under a strict data-processing agreement. Both the original Content and the processed data are permanently erased from our systems as soon as processing is complete.
3.2 Non-Personal Information
Non-personal information, such as usage data or device information, may be collected to enhance our services and user experience, always in alignment with this Privacy Policy and applicable laws.
4. How we use your information
We use the information we collect in various ways, including to:
We do not sell your personal information. We only share your information with trusted third-party service providers (also known as sub-processors) when it is necessary to deliver our Service. This includes using a secure AI provider to process the content you upload and using payment processors to handle purchases. All our service providers are bound by strict data confidentiality and security agreements that prohibit them from using your data for any other purpose.
5. Cookies and Tracking Technology
We may employ cookies and similar technologies to improve your experience on our site. You can control cookies through your browser settings, though disabling them may impact our service's functionality.
6. Data Security
Your personal information's security is a priority, and we implement suitable measures for its protection. Should a data breach occur, we will inform affected users and take necessary actions to prevent potential harm.
7. User Rights and Choices
You have rights to access, amend, or delete your personal information. To exercise these rights, please reach out to us at support@userlistconverter.com.
8. Data Retention
We retain your personal information, such as your email address, only as long as necessary to provide our service or maintain your account.
As stated in Section 3, the Content you upload for processing is handled in real-time and is not stored. It is permanently deleted from our systems immediately after processing is complete.
9. Changes to This Privacy Policy
Our Privacy Policy may undergo updates, and we'll inform you of any significant changes by amending the 'Last Updated' date at this policy's top.
10. Contact Us
For questions or concerns regarding this Privacy Policy, get in touch with us at support@userlistconverter.com
11. CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
12. GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
13. Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
User List Converter does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.